Lumo

Lumo is a participatory investment platform. It is the first company to have launched the concept of crowd funding around renewable energy. It allows individuals and companies to finance projects useful to the ecological transition. I worked on the design of the landing page, the project hub, and the investment path alongside the Lead Ux.

Process

Workshop

Prototyping

User Testing

Team

1 UX Strategist

2 Product Designers

Branding team

Delivery

Responsive Prototype

UX GOALS

  • Map the user journey and experience of the LUMO plattorm
  • Identify problems encountered by users
  • Research and define UX solutions to identified problems
  • Optimize the platform’s user paths and interfaces

Workshops : Investors Xmap

We carried out the ideation phases with users of the platform and the LUMO core team. The objective of this first workshop was to identify the problems encountered by the users of the platform and to understand how the participants envisaged the ideal use of the service.

Workshops : Homepage

The design of the home page is very strategic. Here we had another challenge: to present a new player on the market that operates on the crowdtunding model, which is still little known to the general public. In order to define the content of the homepage we conducted a design sprint workshop with the users and the LUMO team.

High Fidelity Prototyping

I made the desktop prototype* of the platform on Axure. My tasks were the following: home page, project hub, proiect page, and investment funnel (*Functional prototype in shades of grey. The branding agency Pixelis was in charge ot the brand platform and the website’s interface).

USABILITY TESTING

The tests were carried out using the Testapic tool in order to validate our hypotheses and to test the usability of the interfaces. We tested the understanding of the home page, the investment path, and the investment tracking dashboard.

RETROSPECTIVE

The investment world is very standardized. As a designer, I had to come up with alternatives to simplify the journey and make the overall experience memorable. Working in parallel with the branding agency Pixelis and seeing the brand platform emerge while working on the functional aspect of the site was very rewarding.